FOR INDEPENDENT HOTELS

MORE DIRECT BOOKINGS. LESS COMMISSION.

Booking.com, Agoda and the other OTAs take 8 in 10 hotel bookings in Asia-Pacific1, and a commission on every one. We give your hotel the tools to compete on Google, in AI search and on your own website.

Get your free check See what it costs you ↓

OTAS: 83 OF 100 BOOKINGS1 → HOTEL WEBSITES: 11 → AGODA: 16% → 21% IN THREE YEARS1 → RESELLERS: 1.8% → 6.1%1 → ALL-IN COST OF A BOOKING.COM BOOKING: 22–28%2 → 4 OF 15 HOTELS MISSING FROM THEIR OWN GOOGLE PRICE LIST3 →

OTA COMMISSION

WHAT COMMISSION COSTS YOU

Put in your own numbers. This is what goes to the OTAs.

YOUR NUMBERS

60
$110
70%
80%

Asia-Pacific average: about 83%1

18%

Base is about 15%. All-in it reaches 22–28%2

PAID TO OTAS, PER DAY

$665

PER YEAR

$242,827

SINCE MIDNIGHT TODAY

A running total of today's commission, updated every second.

Move 1 OTA booking in 10 to your own website: keep about $18,887 a year, after about 4% for card and booking-engine costs.

Simple maths from your numbers: rooms × occupancy × rate × OTA share × commission, spread evenly over the day. The Seen & Booked line uses the flat price per room in the prices below, which does not depend on your rate. An estimate, not a promise. Seen & Booked does not remove commission; it helps more guests book on your own website. OTAs bring you demand. The aim is to stop the avoidable leakage.

Get your free check

MARKET SHARE

100 BOOKINGS. 11 ARE YOURS.

Of every 100 hotel bookings in Asia-Pacific, 83 go through OTAs and 11 through the hotel's own website.1 And your share is getting smaller.

WHY OWN THE BOOKING

  • The commission is their price. The OTA sets it and can change it. Extras such as Preferred status and Genius discounts already raise it.2
  • They show other hotels too. A guest who searched for you on an OTA also sees similar hotels there. On your own website they see only you.
  • A direct guest is your guest. You know who booked, and you can invite them back without paying a commission again.

THE LEAKS

WHERE YOU LOSE DIRECT BOOKINGS

  1. 01

    GOOGLE'S PRICE LIST

    A booking site shows your room for less. Your own site is last, or missing. Every week we show you who sells cheaper and by how much.

  2. 02

    YOUR HOTEL'S NAME

    OTAs buy ads on your name and sit above you.

  3. 03

    AI SEARCH

    AI assistants read OTAs and Google. Wrong facts there become wrong answers here. Nobody can make an assistant recommend you. We measure how often it names you and, from Seen & Booked, fix what it reads.

  4. 04

    BEYOND GOOGLE

    A guest in Moscow uses Yandex. Different country, different gatekeeper.

Illustrations use example data and "Your Hotel". Patterns are from real scans.

WHO SELLS YOUR ROOMS TODAY

  • Booking.com
  • Agoda
  • Expedia
  • Trip.com
  • Tripadvisor
  • trivago

WHAT WE DO

YOUR TOOLS TO COMPETE

SEEN

WE WATCH

We watch your hotel from your guests' countries and write you a weekly letter: your flags, the most costly first, with what is wrong, what the fix involves and who has to do it. Every quarter we measure how often ChatGPT and Perplexity name your hotel. In every plan.

BOOKED

WE FIX IT

We fix what the letter shows: your own website in Google's price list at the right price, and the facts on your Google profile, Bing, Apple Maps, Tripadvisor and Facebook, each with a link to your site. From Seen & Booked.

DEFENDED

THE NAME AD

We run the ad on your hotel's name, in your own Google and Bing accounts, so OTAs stop sitting above you. In Seen, Booked & Defended. You pay Google and Microsoft directly.

THREE PLANS: Seen, Seen & Booked, and Seen, Booked & Defended. Each includes the one before. You pay per room, from $3 a room a month paid yearly. No audit is needed first. See the prices ↓

THE WATCH

CHECKED ALL YEAR.

From your guests' countries. Every week: your own price on Google's price list, and from Seen & Booked a search on your hotel's name on Google and Bing. Every month: your rank, your listings and your website health. Every quarter: how often ChatGPT and Perplexity name your hotel. When something slips, it goes in your weekly letter, with what to do.

EVERY WEEK

  • Google
  • Bing

EVERY QUARTER

  • ChatGPT
  • Perplexity

ON REQUEST

  • Yandex
  • Claude
  • DeepSeek
  • Baidu
  • Naver
  • Gemini, when its terms allow

LISTINGS WE CHECK EVERY MONTH

  • Bing
  • Apple Maps
  • Tripadvisor
  • Facebook

HOW IT WORKS

  1. STEP 01

    FREE CHECK

    Send us your hotel's name. One page, two findings: your own price on Google's price list, and how often AI assistants name your hotel.

  2. STEP 02

    15 MINUTES

    We walk you through it on WhatsApp or LINE. No slides.

  3. STEP 03

    PICK A PLAN

    Seen, Seen & Booked, or Seen, Booked & Defended. No audit is needed first. Before Seen & Booked, we check for free whether your booking engine can connect to Google.

  4. STEP 04

    THE FIX

    From Seen & Booked we work with your booking engine to get your own price onto Google's price list. If it is not there in 60 days, you get money back, where your engine can connect.

  5. STEP 05

    THE LETTER

    Every week you get a short letter with what is wrong, what the fix involves and who has to do it.

PRICES

FREE CHECK

$0

Free, once. One page, two findings: your own price on Google's price list (listed, missing or undercut, with one screenshot), and how often AI assistants name your hotel. It ends with a question, not a price. Not included: the cause and the fix. Yours to keep.

HOW DO YOU WANT TO PAY?

SEEN

A weekly letter written for your hotel.

$3 a room a month$3.60 a room a month

A hotel under 25 rooms counts as 25. Smallest bill: $75 a month$90 a month

  • No access needed from you.
  • One short email a week with your flags, the most costly first. For each flag, two or three lines: what is wrong, what the fix involves, who has to do it.

What we check:

  • Your own price on Google's price list from 3 guest countries (weekly).
  • Who sells cheaper and by how much, with a screenshot (weekly).
  • Your rank for your hotel's name and 10 area searches (monthly).
  • Whether your facts on Google, Bing, Apple Maps and Tripadvisor are right or wrong (monthly).
  • A website health scan (monthly).
  • How often ChatGPT and Perplexity name your hotel (quarterly).
  • A scoreboard against 3 neighbour hotels.

Not included:

  • Any fixing, contact with your booking engine, changes to your listings or website, step-by-step guides, and the 60-day promise.

SEEN & BOOKED

We fix what the letter shows.

$6 a room a month$7.20 a room a month

A hotel under 50 rooms counts as 50. Smallest bill: $300 a month$360 a month

Everything in Seen, plus:

  • Your own price onto Google's price list. We find your booking engine, check it can connect to Google, and write the request. You send it, we chase it and check it shows. If the listing breaks later, we fix it again at no charge.
  • Your facts corrected on your Google profile, Bing, Apple Maps, Tripadvisor and Facebook, each with a link to your own site.
  • 3 ready-to-paste website fixes a month.
  • Every month, a list of your own OTA promotions that undercut your website, for you to switch off or match.
  • The letter also shows who advertises on your hotel's name.
  • The 60-day promise, below.

You give:

  • Profile access, the booking engine contact and a signed letter.

Not included:

  • Fees your booking engine or Tripadvisor charge, building or redesigning your website, ads, replies to reviews, and advice on OTA contracts.

SEEN, BOOKED & DEFENDED

We run the ad on your hotel's name.

$9 a room a month$10.80 a room a month

A hotel under 50 rooms counts as 50. Smallest bill: $450 a month$540 a month

Everything in Seen & Booked, plus:

  • We set up, or take over, the ad on your hotel's name on Google and Bing, in your own ad accounts, with a daily budget you set.
  • The ad pauses when an OTA is cheaper than your own price, and is raised on dates you say are empty.
  • Every week: who else advertises on your name.
  • Every month: clicks, cost, and bookings where your booking engine can count them.

Not included:

  • The clicks. You pay Google and Microsoft directly, about $150 to $450 a month.
  • Hotel Ads and metasearch bidding, ads on other words, and social media ads.

Whether it pays for itself depends on how many OTA bookings move to your own site. Nobody can promise that number.

The price is the number of rooms times the price per room. It depends only on your room count, never on your nightly rate. Rooms above 250 are not charged.

For example, a hotel with 100 rooms pays $300, $600 and $900 a month on the three plans, paid yearly.

Paying yearly is 12 months for the price of 10 monthly ones: 2 months free.

Paying monthly costs 20% more and has a 6-month minimum, then you can stop any month. You can switch to yearly at any time and drop the 20%.

Each plan includes the one before. No audit is needed before a plan.

Fees your booking engine or Tripadvisor charge are yours. On the top plan you pay Google and Microsoft for the ad clicks.

THE 60-DAY PROMISE

From Seen & Booked. Your own price is on Google's price list within 60 days of the day you hand over what you control: profile access, the engine contact and a signed letter.

If not, a yearly payer gets 20% of the first year's price back, and a monthly payer gets two months back.

It applies only where your booking engine can connect to Google. We check that for free, before you sign. It does not cover resellers undercutting you, engine fees you decline, or partner hotels. For a group it counts per hotel.

WHAT WE DO NOT PROMISE

  • That resellers disappear. We show you who undercuts you and what you can switch off.
  • A rank, or a rate, in AI answers.
  • Bookings from AI this year.
  • A price lower than the OTAs. We never tell you to undercut an OTA without your contract being checked.

OTAs bring you demand. The aim is to stop the avoidable leakage, not to leave them.

LAUNCH OFFER. The first 10 hotels get Seen & Booked at the Seen price for 6 months, in return for a written case study and the use of your before-and-after numbers.

ADD-ONS, BOUGHT ONCE

Optional. You do not need any of them before a plan.

Audit
$950
Your prices like for like on four dates from three countries. Why each cheaper price is cheaper. Who advertises on your name. The AI measurement. A fix plan.
Audit + fix
$1,900
Everything in the audit. We also get your own price onto Google's price list through your booking engine and correct the facts on your listings. One time, no monthly plan.
Leak evidence pack
$490
Dated proof of which reseller sells your hotel cheaper, with questions for your wholesale contract.
Member-rate setup
$390
A members' price on Google, where your OTA contracts allow.

Other work, such as a new website or new pages, help switching booking engine, tracking or translations, is $100 an hour. The price depends on the scope of the project.

GROUPS

Each hotel takes a plan at the list price. The 250-room limit and the 60-day promise count per hotel.

OUR LINE

WHAT WE WON'T DO

  • No ad money through our hands. You pay Google.
  • No fake or paid reviews.
  • No "rank #1 in ChatGPT" promises.
  • No passwords. For a fix you add us as a limited user.
  • No setup fee. The add-ons are optional and priced above.

FOR AGENCIES AND BOOKING ENGINES

OUR WATCH, YOUR BRAND.

You hold the logins and the client. We run the weekly checks from your guests' countries and send evidence packs with your logo. The weekly check under your name costs a quarter of the list price, with a smallest bill of $25 a property a month. A pilot is $10 a property a month for three months. For agencies and consultancies we also write a white-label AI report: $150 a report, the first three free.

Talk about a pilot

QUESTIONS

Why not just ask my booking engine?

Do. Many fixes are theirs to make. We find the problem from your guests' countries, tell them exactly what to change, and check it stays fixed.

How is the price worked out?

Rooms times the price per room. Per room a month, paid yearly: Seen $3, Seen & Booked $6, Seen, Booked & Defended $9. A hotel under 25 rooms counts as 25 on Seen, and under 50 rooms counts as 50 on the other two, which sets the smallest bill. Rooms above 250 are not charged. The price depends only on your room count, never on your nightly rate.

Do I need the audit first?

No. The audit ($950) is an optional one-off, not a step before a plan. Before you take Seen & Booked, we check for free whether your booking engine can connect to Google, and we tell you before you sign.

What do the audit and Audit + fix include?

The audit prices your rooms like for like on four dates from three countries, explains why each cheaper price is cheaper, shows who advertises on your name, measures how AI assistants name your hotel, and gives you a fix plan. Audit + fix ($1,900) adds the work: we get your own price onto Google's price list through your booking engine and correct the facts on your listings. It is one time, with no monthly plan.

What if my booking engine cannot connect to Google?

Then we tell you before you sign, and the 60-day promise does not apply. Seen still shows you every week what is wrong and what to change.

Can you stop resellers undercutting me?

No, and we do not try to remove them. Every week we show you who sells cheaper and by how much. From Seen & Booked, every month we list which of those are your own OTA promotions, which you can switch off or match. Reseller and wholesale rates you cannot switch off yourself. The leak evidence pack gives you dated proof and questions for your wholesale contract.

Is this allowed by Booking.com and Agoda?

We never ask you to break a contract. A members' price goes live only after you confirm your agreements allow it.

Do you need our passwords?

No. Seen needs no access at all. For the fixes in Seen & Booked, you add us as a user with limited access and remove us when you like.

What if you find nothing?

Then your free check says so, and it costs nothing.

Who pays for the ads?

You pay Google and Microsoft directly from your own accounts, about $150 to $450 a month. On Seen, Booked & Defended we set up the ad and run it, inside the daily budget you set.

Which AI assistants do you measure?

ChatGPT and Perplexity, every quarter. We ask many questions, report how often your hotel is named with a range, in your guests' languages, and show who is named instead and which websites the assistant read. We do not measure Gemini until its terms allow it. Claude, DeepSeek, Baidu and Naver are on request.

Can you get us recommended by ChatGPT?

Nobody can promise that. We measure how often assistants name you and, from Seen & Booked, fix what they read about you, which is the part you control.

Do you only work on Google?

Google comes first: it is the only place where your own website can show a price for free. Seen also checks your facts on Bing, Apple Maps and Tripadvisor every month. From Seen & Booked we correct them, and your Facebook page, and measure what AI assistants say about your hotel.

Yearly or monthly?

Yearly is the base price: 12 months for the price of 10 monthly ones, so 2 months free. Monthly costs 20% more and has a 6-month minimum, then you can stop any month. You can switch from monthly to yearly at any time and drop the 20%. Pay yearly if you plan to stay. Pay monthly if you prefer to spread the cost.

My hotel is small. What do I pay?

A hotel under 25 rooms counts as 25 on Seen, and under 50 rooms counts as 50 on the other two. Paid yearly the smallest bills are $75, $300 and $450 a month. Paid monthly they are $90, $360 and $540. A hotel with 30 rooms pays Seen on 30 rooms, $90 a month paid yearly, and the other two plans on 50 rooms.

Can I change plan?

Yes. You can move up a plan at any time. Each plan includes the one before.

What is the 60-day promise?

It starts with Seen & Booked and applies where your booking engine can connect to Google, which we check for free before you sign. If your price is not on Google's price list within 60 days of the day you hand over what you control, a yearly payer gets 20% of the first year's price back. A monthly payer gets two months back. It does not cover resellers undercutting you.

Can I stop paying monthly?

Yes. After the first 6 months you can stop any month. If you pay yearly, you pay once for the year.

FREE CHECK

SEE WHAT YOUR GUESTS SEE.

Send your hotel's name. We check Google, your name and AI search from your guests' countries and show you who gets the booking.

No call unless you want one.

Or write to